By purchasing order on our website, you are agreeing to these terms and conditions.

 

Shipping

We aim to ship out orders within 1-3 business days upon receival of order. No shipping on Saturday and Sunday.  Shipment maybe delayed when we are experiencing high volume of orders.

All items are dispatched from Jakarta, Indonesia.

 

Domestic Shipping

You can choose from JNE, J&T Express, POS Indonesia or Sicepat Express for nationwide delivery.

 

International Shipping

We send using FedEx worldwide.

All custom fees imposed by your local post office must be paid by the customer. We are not responsible for any packages that are returned due to unpaid custom fees or taxes.

 

Payment

For International orders, we accept Visa, Master Card, JCB and Paypal.

For domestic transaction, we accept major online payments and bank transfer.

All transactions are processed in Indonesian Rupiah.

 

Order Cancellation

All sales are final. Please read product description carefully.

 

Return & Exchange

If you have damage issues with our products, kindly email us at binatangpress@gmail.com . The product damage must be reported along with unboxing video sent within a day after package is received by customer.

The product must be returned within 3 days after we confirm your report. Return shipping fees are imposed to the customer. 

All returned products are elligible for exchange with the same product or product of the same value. We do not refund returned products.  

 We cannot accept any claims of damage or missing item reports without proof of evidence.